Terms & Conditions

Last updated: October 7th, 2025

Welcome to CloserConnect. These Terms & Conditions (“Terms”) govern your use of the CloserConnect platform, including the website, software, LMS features, and related services (“Service” or “Services”). By using or accessing our Services, you agree to these Terms. If you do not agree, please do not use the Services.

1. Definitions

• “User” means you, an individual or entity using the Services.
• “Account” means your registered account with CloserConnect.
• “Custom Branded LMS Solution” refers to CloserConnect’s feature that allows branding the LMS (logos, colours, etc.).
• “Sales Training System for Employees” refers to features used to deliver, manage, and track sales training for employees.
• “Content” means all training materials, documents, videos, assessments, and other digital assets uploaded or provided via the platform.
• “Subscription Period” means the paid period during which you have access to certain features of CloserConnect, as per your plan.

2. Use of the Service

• CloserConnect provides a sales document management software and LMS system that includes tools to store, deliver, and track training content, especially for sales training through custom projects.
• Users must register for an Account, provide accurate information, and maintain confidentiality of login credentials. You are responsible for all activity under your Account.
• Use the Service ethically, comply with laws, do not infringe on others’ rights (e.g. copyright, privacy), and do not upload harmful content.

3. Account Registration & Eligibility

• To use the Services, you must register and accept these Terms.
• You represent that you have the legal capacity to enter into binding contracts.
• If you are using the Service on behalf of a company, you represent you have the authority to do so.

4. Subscription Plans, Fees & Payment

• Access to certain features of the Service (including the Custom Branded LMS features or advanced tracking analytics) require a subscription plan.
• Fees are paid in advance for the Subscription Period. You agree to pay all applicable fees as per the plan you choose.
• We may offer a free trial period; at the end of the trial, you must select a paid subscription to continue.
• Non‑payment or late payment may lead to suspension or termination of access.

5. Content & Intellectual Property

• You retain ownership of the Content you upload. You grant CloserConnect a license to store, display, and deliver that content to your users/employees as part of the Service.
• CloserConnect owns its software, platform, interface, and all intellectual property associated with the Service. You may not reverse engineer, copy, or use our IP except as permitted in these Terms.
• All trademarks, logos, and branding related to CloserConnect or any third party are their respective owners’ property.

6. Sales Training System for Employees & Custom Projects

• The “Sales Training System for Employees” features allow you to create training programs, custom projects, monitor progress, assessments, etc. You are responsible for the content accuracy, appropriateness, and legality.
• We do not guarantee particular outcomes (e.g. a certain sales increase), though we aim to provide tools to support training effectiveness.

7. User Obligations & Prohibited Conduct

• You must ensure that the content you upload does not violate any law or infringe any rights.
• Do not use the platform to upload malicious content, obscene or defamatory material, or anything that violates third‑party IP or privacy rights.
• Do not try to interfere with or compromise the security of the Service.

8. Privacy & Data Protection

• Our Privacy Policy describes how we collect, use, store, and protect your data. Use of the Services implies you accept those practices.
• For employee or user data you upload (for example in the Sales Training System), you are responsible for obtaining any necessary consents under applicable data protection laws.

9. Termination

• Either party may terminate these Terms in accordance with your subscription plan (for example, canceling your subscription).
• We may suspend or terminate your Account with immediate effect if you materially breach these Terms (e.g. illegal content, non‑payment, violating IP rights).
• Upon termination, access ceases, and we may delete your content per our data retention policies.

10. Limitation of Liability

• To the maximum extent permitted by law, CloserConnect is not liable for any indirect, incidental, special or consequential damages arising from use of the Service or inability to use the Service.
• We strive for high reliability, but cannot guarantee error‑free service at all times.

11. Warranty Disclaimer

• The Service is provided “as is” and “as available” without any warranties of any kind, unless required by law.
• We do not warrant that the service will meet all your expectations, or that all parts of the software will always function without interruption.

12. Changes to Terms & Updates

• We may update or revise these Terms from time to time. Substantial changes will be communicated via email or via notice in the platform.
• Continued use of the Service after changes implies acceptance of the new Terms.

13. Governing Law & Dispute Resolution

• These Terms are governed by the laws of the United States of America.
• Any disputes arising under these Terms shall be resolved in the courts, unless otherwise agreed.

14. Contact

If you have any questions about these Terms, or the practices of this Service, please contact us at:

CloserConnect
Email: info@closerconnect.com

By using CloserConnect, you agree to these Terms & Conditions.